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Slim-30.com/Phone Order Return Policy
We'll gladly accept for return or exchange within 21 days from delivery date purchased from Slim-30.com
Any returns without a RGA Number will not be accepted. All sales are final after 21 days from receiving.
All authorized returns must be accompanied by a copy of the original invoice from Slim-30. Merchandise
must be unused, with unbroken safety seals and in the original packaging. Credit will not be issued on
improperly packaged returns, regardless of the reason for return.
RGA (Returned Goods Authorization) Number must be obtained from Slim-30 before returning any
merchandise. No RGA Number may be requested after 21 days of receipt.
Contact us by phone at 916.382.4827 for a
RGA Number. An original invoice number is required to obtain an RGA Number. Once you receive a RGA
Number, please put "Return Request + Your RGA Number". For example, Return Request #12345. Please
also enclose with your package a brief description about the reason of your return.
Returned goods other than defects will be subject to a 25% restocking fee.
Fee is non-refundable. We are only responsible for the shipment of defective items. The buyer is
required to get a RGA Number within 7 days of receipt of the defective item.
Unless it is proved to be manufacturer's fault, used merchandise will not be accepted for refund
or exchange after 7 days from receiving. However, if found defective, a replacement will be
shipped immediately on our expense. All returned items must come with the entire original package
and free gift if applicable. You will not get a full refund if returned item(s) does not come in original
contact us by email firstname.lastname@example.org or call 916.382.4827. We will
file a claim for you upon receipt of your message. A replacement will be shipped immediately once the claim
is approved by the courier. Pictures of the damaged item(s) are also very helpful.
If you paid by credit card, we'll credit your account within 14 business days and it will show on your next
statement depending on the issuing bank and/or billing cycle. If you have requested an exchange, your
account will be credited for the return and charged for the new item.
If you paid by Money Order, we'll issue a refund check within 14 business days. If you have requested an
exchange and the amout is less, we will issue you a refund difference within 14 business days. If the amount
owe is greater, we will need the difference before we can ship out the exchange.
only and is not meant to substitute for the advice provided by your own physician or other medical professional.
You should not use the information given for diagnosing or treating a health problem or disease, or prescribing
any medication. If you suspect you have a medical problem, promptly contact your health care provider.
These statements about products have not been evaluated by the Food and Drug Administration.
NUTRITIONAL, HERBAL OR HOMEOPATHIC SUPPLEMENT.
employees or other representatives be liable for any direct, indirect, special, incidental or consequential
damages, arising out of the use, or the inability to use, the materials provided.
AND AGREE/UNDERSTAND THE ABOVE.
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