Natural Herb for Weight Loss ATOMY Safe & Secure Phone Orders Shipping Return Policy Recall
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Slim-30.com/Phone Order Return Policy
    We'll gladly accept for return or exchange within 21 days from delivery date purchased from Slim-30.com
    Any returns without a RGA Number will not be accepted. All sales are final after 21 days from receiving.
    All authorized returns must be accompanied by a copy of the original invoice from Slim-30. Merchandise
    must be unused, with unbroken safety seals and in the original packaging. Credit will not be issued on
    improperly packaged returns, regardless of the reason for return.
      GOODS RETURNED WITHOUT A RGA NUMBER ON THE SHIPPING CARTON WILL BE REFUSED.
        RGA NUMBER
        RGA (Returned Goods Authorization) Number must be obtained from Slim-30 before returning any
        merchandise. No RGA Number may be requested after 21 days of receipt.
          HOW TO REQUEST FOR A RGA NUMBER
          Contact us by phone at 916.382.4827 for a
          RGA Number. An original invoice number is required to obtain an RGA Number. Once you receive a RGA
          Number, please put "Return Request + Your RGA Number". For example, Return Request #12345. Please
          also enclose with your package a brief description about the reason of your return.
            You'll receive a confirmation phone call and/or e-mail once the package has arrived at our facilities.
              RESTOCKING FEE
              Returned goods other than defects will be subject to a 25% restocking fee.
                SHIPPING AND HANDLING FEE
                Fee is non-refundable. We are only responsible for the shipment of defective items. The buyer is
                required to get a RGA Number within 7 days of receipt of the defective item.
                  DAMAGED/DEFECTIVE
                  Unless it is proved to be manufacturer's fault, used merchandise will not be accepted for refund
                  or exchange after 7 days from receiving. However, if found defective, a replacement will be
                  shipped immediately on our expense. All returned items must come with the entire original package
                  and free gift if applicable. You will not get a full refund if returned item(s) does not come in original
                  packaging.
                    If the item is clearly damaged by the courier on arrival, please do not accept/sign for the package. Immediately
                    contact us by email customerservice@slim-30.com or call 916.382.4827. We will
                    file a claim for you upon receipt of your message. A replacement will be shipped immediately once the claim
                    is approved by the courier. Pictures of the damaged item(s) are also very helpful.
                      RETURNS & EXCHANGES PROCESSING
                      Credit Card
                      If you paid by credit card, we'll credit your account within 14 business days and it will show on your next
                      statement depending on the issuing bank and/or billing cycle. If you have requested an exchange, your
                      account will be credited for the return and charged for the new item.
                        Money Order
                        If you paid by Money Order, we'll issue a refund check within 14 business days. If you have requested an
                        exchange and the amout is less, we will issue you a refund difference within 14 business days. If the amount
                        owe is greater, we will need the difference before we can ship out the exchange.
                          IMPORTANT: All Material and information presented by Slim-30 is intended to be used for educational purposes
                          only and is not meant to substitute for the advice provided by your own physician or other medical professional.
                          You should not use the information given for diagnosing or treating a health problem or disease, or prescribing
                          any medication. If you suspect you have a medical problem, promptly contact your health care provider.
                          These statements about products have not been evaluated by the Food and Drug Administration.
                            YOU SHOULD ALWAYS SPEAK WITH A PRACTITIONER BEFORE TAKING ANY DIETARY,
                            NUTRITIONAL, HERBAL OR HOMEOPATHIC SUPPLEMENT.
                              Under no circumstances, including, but not limited to negligence, shall Slim-30 nor any of its directors,
                              employees or other representatives be liable for any direct, indirect, special, incidental or consequential
                              damages, arising out of the use, or the inability to use, the materials provided.
                                BY BREAKING THE SAFETY SEAL AND/OR USING THE PRODUCT YOU HAVE READ
                                AND AGREE/UNDERSTAND THE ABOVE.
                                  REV 12.22.10 2846917

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